> For the complete documentation index, see [llms.txt](https://guide.givewise.ca/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.givewise.ca/for-charities/setting-up-a-charity-portal-user.md).

# Setting Up A Charity Portal User

## Welcome to GiveWise Charity Portal

This guide provides step-by-step instructions for charity representatives to set up a Charity Portal User.  [See this page for more info on navigating the portal.](/for-charities/navigating-the-charity-portal.md)

1. **Use the unique invitation link provided by GiveWise to create a Charity Portal user attached to this link:**\
   \
   &#x20;![](/files/Nj7YCpIYWj7oBSk1kZkv)<br>
   1. **If you have not received an invitation,** email <charitysupport@givewise.ca> and request one. Please include the following details in the email:
      1. Charity name
      2. Registered charity number
      3. Contact email<br>
2. **Choose an email address and password that you will use to access the Charity Portal.**&#x20;
   1. Each user must have a unique email address. That is, no email address can exist more than once within the GiveWise platform. If you receive the following error message, please consider using a different address or contact us at <charitysupport@givewise.ca>.\
      \
      ![](/files/EX9iskjllHEb7bvNXGt1)\ <br>
3. **Confirm the Email**\
   You will receive an email prompting you to confirm.&#x20;

***

### Need Assistance?

For support, contact the GiveWise team at <charitysupport@givewise.ca> or call 604-302-1760. We’re here to help make your charity’s setup process seamless and efficient!

***

<mark style="color:blue;">**Unlock all the benefits of GiveWise—visit**</mark> [<mark style="color:blue;">**GiveWise.ca**</mark>](https://givewise.ca/)


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