# Setting Up A Charity Portal User
## Welcome to GiveWise Charity Portal
This guide provides step-by-step instructions for charity representatives to set up a Charity Portal User. [See this page for more info on navigating the portal.](/for-charities/navigating-the-charity-portal.md)
1. **Use the unique invitation link provided by GiveWise to create a Charity Portal user attached to this link:**\
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1. **If you have not received an invitation,** email and request one. Please include the following details in the email:
1. Charity name
2. Registered charity number
3. Contact email
2. **Choose an email address and password that you will use to access the Charity Portal.**
1. Each user must have a unique email address. That is, no email address can exist more than once within the GiveWise platform. If you receive the following error message, please consider using a different address or contact us at .\
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3. **Confirm the Email**\
You will receive an email prompting you to confirm.
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### Need Assistance?
For support, contact the GiveWise team at or call 604-302-1760. We’re here to help make your charity’s setup process seamless and efficient!
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**Unlock all the benefits of GiveWise—visit** [**GiveWise.ca**](https://givewise.ca/)
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